Mazer Fintech : Customer Service
• Serves customers by providing product and service information and resolving product and service problems. • Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. • Recommends potential products or services to management by collecting customer information and analyzing customer needs. • Prepares product or service reports by collecting and analyzing customer information. • Contributes to team effort by accomplishing related results as needed.
Mazer Fintech : Corporate Sales Executive
• Responsible for the business development with existing and potential customers to achieve sales target and market share • Identify, manage and secure existing and new account and continue to maintain a high level of sales achievement • Conduct boardroom presentation to provide a better understanding to a customer on the product's capabilities and its • To acquire and identify new business opportunities and maintain good customer relationships with existing clients.